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Program Operations Director
New York, NY (hybrid)
M² is seeking to hire a highly accomplished and seasoned Program Operations Director to manage our expanding program portfolio.
POSITION LOCATION
NEW YORK
WHO WE ARE
M²: The Institute for Experiential Jewish Education’s is dedicated to promoting a proud and inspired community of Jewish educators who possess the personal and professional capacities to help learners find meaning and relevance in Jewish life. The educators and clients we serve are primarily in North America, though M² has a growing presence in Israel and Europe. With offices in New York, Chicago and Jerusalem, we are a nimble, cutting edge and incredibly warm team guided by our organizational values: generosity, humility, rigor, innovation, and integrity.
Background
M² is seeking to hire a highly accomplished and seasoned Program Operations Director to manage our expanding program portfolio.
Multi-month, immersive cohort programs are a prominent model of M² trainings. A typical M² cohort consists of offsite seminars, virtual engagements, mentorship and individualized support. Cohorts range from international fellowships like the Senior Educators Cohort to local Community Cohorts like the Cleveland Educators Cohort. In addition, M² runs virtual programs like Values in Action and Research Fellowships, and one off events for the broader field. The commonality between these high-end, curated experiences is a deep, ongoing investment in training a select group of educators, providing them with the theories, practices and skills to master the craft of experiential Jewish education, and foster a renewed sense of educational vision and purpose within an intimate professional community.
POSITION OVERVIEW
The Program Operations Director is a New York-based position, reporting to the Sr. Director of Cohort Programs. Their primary responsibilities include communicating with participants and stakeholders, and managing the operational systems and processes that bring programs to life. The ideal candidate appreciates M²’s approach towards Jewish education, which is experiential and values based, and is excited about the details entailed in creating such impactful experiences.
JOB RESPONSIBILITIES
Systems and Communications (60%)
- Develop and maintain project management systems as they relate to programs, using relevant platforms and technologies, to ensure an efficient and optimal program planning process from start to finish
- Create and direct the systems for onboarding and ongoing communications with program participants, ensuring a welcoming, seamless and impactful experience
- Liaise with program participants, partner organizations, faculty and staff on program-related needs
- Create and manage recruitment processes for programs by building and supporting effective registration, application, financial aid, interview and selection processes for programs
- Create and implement a process for planning and review meetings with relevant parties to coordinate and streamline efforts, ensuring a smooth process during program planning
- Serve as the primary point of contact for Salesforce-related work in North America, ensuring all program-related needs are accommodated in the CRM system
Program Staffing (30%)
- Manage internal and external teams of staff, faculty and consultants, as it pertains to developing, facilitating or supporting aspects of programs
- Ensure M² programs are staffed with the appropriate faculty and logistical support
- Serve as a key member of the Program Department by staffing a range of in-person and virtual programs. This includes traveling nationally and internationally, up to 20 days per year, to deliver excellent, warm, and high-quality experiences
General M2 Support (10%)
- Travel up to 10 days per year for staff meetings and retreats
- Provide guidance to Program Coordinator in their role
- Perform miscellaneous job-related duties as needed as part of the M2 team culture
SKILLS AND QUALIFICATIONS
- A minimum of five years of experience in managing organizational operations in growth oriented, mission driven organizations
- A skilled writer and great communicator with strong client-facing skills: a positive attitude, welcoming demeanor, professionalism and tact
- Masterful organizational and project management skills, with a successful track record of overseeing programmatic initiatives under pressure with accuracy, timeliness, and an ability to effectively build organization and staff capacity
- A high comfort level adapting to new technologies, with an advantage to those familiar with Salesforce and Monday.com
- Flexible and adaptable, with the ability to navigate complex and changing environments
- Is excited and able to travel and be fully immersed in multi-day seminars
WHAT M² OFFERS
- Salary range between $80,000-$90,000 USD annually commensurate with experience and qualifications
- Strong benefits package including generous paid time off policy plus Jewish and nationally observed holidays, professional development package, and additional perks
- An atmosphere that is guided by values, integrity, and passion
- A nimble, cutting edge and warm working environment
- A team of professionals seeking to learn, grow, share and effect real change
- As of January 2024, the NY office is located in Manhattan and practices a work environment in which staff can work from home on Wednesdays and Fridays
Program Coordinator
Chicago, IL (Hybrid)
M² is seeking to hire a Program Coordinator to support one of M2’s newest initiatives, Values in Action (VIA).
POSITION LOCATION
Hybrid Position: Evanston, IL
WHO WE ARE
M²: The Institute for Experiential Jewish Education’s mission is promoting a proud and inspired community of Jewish educators who possess the personal and professional capacities to help learners find meaning and relevance in Jewish life. We run a broad range of training programs for educators and educational consulting services for organizations. The educators and clients we support are primarily in North America, though M2 has a growing presence in Israel and Europe. With offices in New York, Chicago and Israel, we are a nimble, cutting edge and incredibly warm team that is guided by our five organizational values: Generosity, humility, rigor, innovation, and integrity.
Background
This position will primarily support one of M2’s newest initiatives, Values in Action (VIA). Values in Action provides both virtual and in-person training to experiential Jewish educators, equipping them with a values-based facilitation approach to help their learners contend with today’s challenges, including increased antisemitism, climate change and the loneliness epidemic, etc. Over a two-year period, M2 plans to train over 1,000 educators in the VIA approach. In addition, M2 holds several other types of educator gatherings each year, including the Senior Educators Cohort, Community Cohorts, Research Fellowships and the 18×18 gathering; this position would play a supporting role for several of these engagements as well.
POSITION OVERVIEW
The Program Coordinator reports to the Program Director of Values in Action. The Program Coordinator will support all facets of Values in Action course planning, delivery and communications (60% time) as well as provide programmatic support for designated cohort programs and initiatives run by the larger organization (40% time). The Program Coordinator role encompasses both program operations as well as communications/editorial support in service of delivering seamless, high end curated virtual and in-person experiences and ongoing learning for Jewish educators.
JOB RESPONSIBILITIES
Programmatic support:
- Create and manage the systems for recruitment, onboarding and ongoing communications for course participants, ensuring a welcoming, seamless and impactful experience.
- Provide teaching assistance and tech support for virtual programs and gatherings (i.e. managing Zoom features like breakout groups, screen and/or audio sharing, tracking attendance, session recording, and engaging with the chat function) and on-site support for one or multi-day seminars.
- Manage relationships with vendors to ensure that travel, accommodations for lodging, catering, and printed supplies are planned seamlessly.
- Manage inventory of programmatic supplies by tracking quantities, ordering, compiling, preparing and shipping all materials as needed.
- Expertly plan and coordinate program logistics, by preparing supplies and learning materials with attention to detail and visual aesthetics, so as to present learning environments – both virtual and in-person – with integrity and intentionality.
Communications support:
- Manage participant communications from an e-newsletter platform (i.e. Campaign Monitor) and/or other relevant platforms (Salesforce, etc.)
- Provide editorial support for the VIA website and VIA e-newsletter
- Adapt and edit digital assets for course promotion (i.e. e-flyers, designed social media cards)
General M2 Support
- Provide internal support, as needed, with M2 operations platforms including Campaign Monitor, Salesforce, Form Assembly, Monday.com, Canva, and/or any other relevant technologies
- Manage VIA corporate credit card tracking and reporting
- Perform miscellaneous job-related duties and additional light administrative office duties as needed
- Ability to travel for in-person courses, cohort programs and gatherings as well as other team retreats/meetings up to 4 weeks per year, ranging from 1-day site visits to 5 day immersive programs.
SKILLS AND QUALIFICATIONS
- A minimum of two years of experience in a similar role that encompasses customer service, project management, and/or event coordination. Experience in a nonprofit or mission-driven organization strongly preferred.
- A skilled writer and communicator with solid client-facing skills: a positive attitude, welcoming demeanor, professionalism and tact
- Strong organizational and project management skills, with an ability to support multiple projects simultaneously with accuracy and timeliness.
- A high comfort level adapting to new technologies, with an advantage to those familiar with Salesforce, Monday.com and Canva.
- Flexible and adaptable, with the ability to navigate complex and changing environments
- Is excited and able to travel and be fully immersed in multi-day seminars
WHAT M² OFFERS
- Salary range between $60,000-$66,000 USD annually, commensurate with experience and qualifications
- Strong benefits package including generous paid time off policy plus Jewish and nationally observed holidays, professional development package, and additional perks
- An atmosphere that is guided by values, integrity, and passion
- A nimble, cutting edge and warm working environment
- A team of professionals seeking to learn, grow, share and effect real change
- Office based in Evanston 3 days/week and remote 2 days. (specific days tbd)
DEVELOPMENT MANAGER
JERUSALEM, ISRAEL
M² seeks to learn, grow, share, and make change in the field of experiential Jewish education. To help drive our growth, realize our mission, and manage our expansion, we are looking to hire an experienced Development Manager with superb writing skills.
POSITION LOCATION
Full-time | Apply by December 31, 2023
WHO WE ARE
M²: The Institute for Experiential Jewish Education’s mission is to promote a proud and inspired community of Jewish educators who possess the personal and professional capacities to help learners find meaning and relevance in Jewish life. We run a broad range of training programs for educators and provide educational consulting services to organizations. The educators and clients we support are primarily in North America, though M² has a growing presence in Israel and Europe. M²’s work is generously funded primarily from the US-based Jewish philanthropic world with some grants coming from Israel and Europe. With offices in New York, Chicago, and Israel, we are a nimble, cutting edge, and incredibly warm team that is guided by our five organizational values: generosity, humility, rigor, innovation, and integrity.
Background
M² seeks to learn, grow, share, and make change in the field of experiential Jewish education. To help drive our growth, realize our mission, and manage our expansion, we are looking to hire an experienced Development Manager with superb writing skills.
POSITION OVERVIEW
As lead manager for grants, foundation relations, and individual donor cultivation, this person will research and write grant proposals and reports, identify new funding prospects, support the cultivation and stewardship of funders, manage donor communication, oversee related data management, and facilitate cross organizational collaboration as it relates to these tasks. As we begin to implement our 2024-2028 strategic plan, this team member joins the organization at a pivotal juncture and has the opportunity to significantly impact the organization’s ability to achieve its objectives through the attainment of philanthropic support.
Based in our Jerusalem office, this is a full-time position. The Development Manager will work closely with the Jerusalem based CEO and report to the COO.
JOB RESPONSIBILITIES
Grant Writing (40%)
- Write all grant reports and proposal narratives for review by CEO, ensuring that they are well-written, impact-driven, and tell a compelling story.
- Draft correspondence, letters of inquiry, and other supporting documents adapting to the needs of each donor and prospect as needed.
- Work with program and operations staff to capture relevant data on an ongoing basis, to inform grant reports and other development material.
Foundation and Individual Donor Relations (40%)
- Identify, research, and cultivate new and lapsed foundation and individual donors, building a pipeline of new potential sources of institutional support.
- Research and prepare materials for donor meetings.
- Work in partnership with marketing staff to create and distribute communication materials for funders and prospects.
- Join CEO on calls with relevant stakeholders, taking notes and managing action items and next steps.
- Work closely with CEO planning and designing all aspects of fundraising trips – including strategically matching foundations/donors to projects, preparing supporting documents, organizing meeting notes and following up with next steps.
- In the future, plan and execute stakeholder gatherings and site visits by collaborating with the program teams, as well as with stakeholders.
Grants and Data Management (20%)
- Establish a cultivation process for foundation and donor outreach and solicitations, and proactively manage ongoing stewardship efforts for a portfolio of 15+ foundations, representing a grant cycle of $5M+ annually.
- Master the use of the M²-customized Salesforce fundraising module for all grants management.
Track grant cycles and donor engagement in an organized and streamlined manner — including coordination of proposal writing, reporting requirements, check-in meetings, and donor cultivation. - Enter and oversee grants and foundations data management in Salesforce and other internal systems, effectively capturing all communications and commitments.
SKILLS AND QUALIFICATIONS
As a prerequisite, the candidate must believe in the values of M² and be driven by its mission, as well as have the following qualifications:
- A minimum of 3 years’ experience working in a development role. Grant writing experience is required.
- Outstanding English writing capabilities with experience in foundation grant writing, as well as other writing styles (portfolio of writing samples will be requested as part of the screening process.
- Excellent editing skills.
- Superb ability to craft messages to a variety of audiences.
- Familiarity with the US-based Jewish nonprofit and philanthropic landscape, and experience working with a wide range of donors, ranging from small, individual funders to large foundations.
- A positive attitude, team spirit with excellent verbal communication skills.
- Ability to manage multiple projects and priorities while consistently meeting deadlines.
- Ability to complete projects with exceptional attention to detail and efficiency.
- Action-oriented and flexible with the ability to work independently and collaborate with colleagues.
- Familiarity with Salesforce, an advantage.
- Flexibility to work evening hours, within reason to communicate and collaborate with our U.S. offices and funders.
- Ability to handle confidential matters with integrity
WHAT M² OFFERS
- Salary range of 15,000-18,000 ILS per month commensurate with experience and qualifications
- Generous paid time off policy, plus Jewish and nationally observed holidays
- An atmosphere that is guided by values, integrity, and passion
- A nimble, cutting edge and warm working environment
- A team of professionals seeking to learn, grow, share and effect real change
Start date: February, 2023
To apply, please submit a cover letter and resume to jobs@ieje.org. Applications will be reviewed on a rolling basis and will be accepted through December 31, 2023. Only relevant candidates will be contacted.
M² is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation. We are committed to building a team that represents a diversity of backgrounds, perspectives, experiences and skills.