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Program Coordinator
Hybrid In-Office 3days/Week | USA
Program Coordinator supports M² programs by managing logistics, coordinating resources and vendors, and ensuring smooth, high-quality execution of learning events and projects.
POSITION LOCATION
New York City (midtown) or Evanston, IL
WHO WE ARE
M²: The Institute for Experiential Jewish Education’s mission is promoting a proud and inspired community of Jewish educators who possess the personal and professional capacities to help learners find meaning and relevance in Jewish life. We run a broad range of training programs for educators and educational consulting services for organizations. The educators and clients we support are primarily in North America, though M² has a growing presence in Israel and Europe. With offices in New York, Chicago and Israel, we are a nimble, cutting edge and incredibly warm team that is guided by our five organizational values: generosity, humility, rigor, innovation, and integrity.
POSITION OVERVIEW
The Program Coordinator plays a vital role in bringing M²’s learning experiences to life. Reporting to the Senior Program Director, this position serves as the operational backbone of our programs and special projects — ensuring that every gathering, webinar, training, project, and resource is executed with precision, care, and excellence. From managing logistics and materials to coordinating vendors and supporting participants, the Program Coordinator ensures that our educators experience seamless, high-quality learning environments. This role is ideal for someone who takes genuine pride in organization, follow-through, and attention to detail. If you derive satisfaction from checklists completed, materials beautifully prepared, systems running smoothly, and events executed flawlessly, this role will be deeply fulfilling.
KEY RESPONSIBILITIES
Program and Project Coordination and Logistics (40%)
Partner with program team members to ensure immersive, well-executed learning experiences:
- Plan and coordinate all program logistics with exceptional attention to detail.
- Serve as primary liaison to staff and faculty regarding program sessions and materials.
- Research and evaluate venues and vendors aligned with M²’s standards and programmatic needs.
- Once contracted, serve as primary liaison to vendors to ensure flawless execution across catering, A/V, travel, materials, and accommodations.
- Prepare program supplies and learning materials thoughtfully and aesthetically.
- Provide on-site logistical and technical support for in-person gatherings and virtual programs.
- Troubleshoot calmly and effectively in real time, ensuring participants experience programs as seamless and welcoming.
Operational Support (40%)
Serve as the operational engine supporting program delivery:
- Act as internal point contact for core platforms (e.g.,Salesforce, Campaign Monitor, Form Assembly)
- Serve as tech lead for North American Zoom webinars and virtual gatherings.
- Own the full lifecycle of program materials — sourcing, tracking, preparing, packaging, and shipping — ensuring every detail reflects M²’s high standards and aesthetic.
- Manage production and distribution of M²-created resources.
- Track and maintain inventory of program and organizational supplies and materials; manage organizational storage and ensure materials are accessible and organized.
- Coordinate closely with faculty and team members to anticipate and meet all programmatic material needs.
Office Administration (10%)
Contribute to a well-functioning and positive team culture:
- Coordinate internal staff experiences (birthdays, team lunches, outings).
- Manage tracking and coding of organizational accounts (Uber Business, Amazon, supply ordering, travel platforms).
- Lead technological onboarding for new hires.
- Serve as North American support liaison for the M² Board Chair.
- Provide light administrative support as needed.
General M² Support (10%)
- Travel to support in-person programs (1–5 days per program; up to approximately 20 days annually), in addition to semi-annual staff retreats.
- upport members of the Program Team as needed.
- Contribute to M²’s collaborative, values-driven culture.
- Take on additional responsibilities aligned with organizational needs and growth.
SKILLS AND QUALIFICATIONS
- Minimum of 2 years of experience in event coordination, project management, customer-facing operations, or similar roles (experience in a nonprofit or mission-driven organization strongly preferred).
- Exceptional organizational and project management skills with the ability to manage multiple projects simultaneously and accurately. Proven ability to organize systems and track details.
- Strong written and verbal communication skills; professional and welcoming client-facing demeanor.
- Comfort navigating fast-paced and evolving environments with flexibility, calmness and sound judgment.
- Self-directed and action-oriented, with the ability to work independently and collaboratively.
- High comfort level with technology; experience with Salesforce, Monday.com, Campaign Monitor, Canva, or similar platforms preferred.
- Willingness and ability to travel as required.
WHAT M² OFFERS
- Salary range between $63,000-$67,000 USD annually, commensurate with experience and qualifications
- Comprehensive benefits package including generous paid time off, Jewish and nationally observed holidays, professional development support, and additional perks.
- A values-driven, warm, and intellectually rigorous work environment.
- A collaborative team committed to growth, innovation, and meaningful impact in the field of Jewish education.
- Hybrid work environment where staff can work from home two days a week.
Operations Coordinator
Full time | In Person | JERUSALEM, ISRAEL
The M² Jerusalem office is seeking a detail-oriented Operations Coordinator (Maternity Leave Replacement) to manage day-to-day office functions, streamline internal systems, and provide proactive administrative support in close collaboration with the COO.
POSITION LOCATION
July – December 2026 (with possibility to extend) | Jerusalem, Israel
WHO WE ARE
M²: The Institute for Experiential Jewish Education’s mission is promoting a proud and inspired community of Jewish educators who possess the personal and professional capacities to help learners find meaning and relevance in Jewish life. We run a broad range of training programs for in-service educators and consulting services for education and resource development for educational organizations. These programs and services take place in North America and Israel.
M² seeks to learn, grow, share, and make real change in the field of experiential Jewish education. With offices in Israel as well as New York and Chicago, we are a nimble, cutting edge and incredibly warm team. Our work is guided by our five organizational values: generosity, humility, rigor, innovation, and integrity.
ROLE OVERVIEW
The Operations Coordinator plays a central role in ensuring the smooth day-to-day functioning of the Jerusalem office and supporting organizational operations. Working closely with the Chief Operations Officer (COO) and broader team, this role is responsible for maintaining an organized, welcoming, and efficient office environment, supporting staff processes, coordinating key internal operations, and contributing to Salesforce administrative work.
This position requires strong organizational skills, initiative, attention to detail, and a proactive, service-oriented approach to supporting both people and systems across the organization. The role also requires consistent in-person presence in the Jerusalem office and close collaboration with the COO and broader team.
Success in this role will be defined by the ability to anticipate needs, maintain a high level of organization, and create a smooth and effective operational environment for the M² team. The
person filling this position will also gain valuable Salesforce Administration skills, operational experience, and professional knowledge applicable to future career growth.
KEY RESPONSIBILITIES
Daily Office Operations & Management
- Open the office on designated mornings, ensuring spaces are set up and ready for the day (lights, shared spaces, general readiness).
- Maintain a clean, organized, and welcoming office environment throughout the day.
- Manage office snacks, drinks, and supplies, including monitoring inventory and independently purchasing and restocking as needed.
- Ensure access and readiness of office spaces, responding to day-to-day operational needs as they arise and special set up and ordering for particular meetings.
Operational & Administrative Support
- Work closely with the COO on ongoing administrative, HR and operational tasks, including coordination, follow-up, and implementation of internal processes.
- Take an active role in the employee onboarding process:
- Ensure onboarding workflows and boards (e.g., Monday.com) are accurate, complete, and up to date through coordination with relevant team members.
- Serve as the primary point of contact for onboarding-related logistics, particularly IT access, office setup, and day-one readiness.
- Administer and maintain the M² organizational calendar:
- Ensure accurate and up-to-date tracking of programs, events, staff schedules, office closures, holidays, and vacations.
- Coordinate scheduling needs across team members as required.
- Provide end-to-end coordination and technical support for large virtual meetings, including Zoom setup and management (breakout rooms, participant support, troubleshooting), presenter and materials support, and agenda flow and timing oversight to ensure a seamless and professional participant experience.
Staff Experience & Organizational Events
- Assist in planning and execution of staff retreats, organizational meetings, and team events:
- Coordinate logistics, including travel, accommodations, scheduling, catering and materials.
- Liaise with vendors and venues as needed.
- Support a positive and engaging staff experience through thoughtful planning and execution.
- Staff Retreat 2026 (Planning Support):
- Location: Budapest, Hungary
- Dates: November 16-19, 2026
- This role will support pre-retreat logistics and coordination. Participation in the retreat itself is not assumed and will be determined separately based on organizational needs.
- Support ongoing staff culture initiatives, including team gatherings, lunches (monthly), and celebrations (e.g., birthdays), ensuring consistency and attention to detail.
Tech Support for the Jerusalem Office
- Serve as a first point of contact for day-to-day office technology needs:
- Provide basic troubleshooting and support for Apple-based laptops and their software.
- Assist staff with resolving common technical issues and coordinate with external support when needed.
- Support administrative management of organizational platforms:
- Basic administrative tasks across systems (e.g., Google Workspace, Monday.com, MS Office, etc.).
- Help ensure systems are functioning smoothly from a user perspective.
- Serve as the point of contact on all Salesforce-related matters for the Israel office:
- Support Salesforce operations, including maintaining reports and dashboards, managing contacts and lists, and helping ensure data accuracy and organization.
- Coordinate with M²’s external Salesforce implementation team on ongoing projects, troubleshooting, and system improvements.
- M² will provide Salesforce Administrator training as part of the role; prior Salesforce experience is considered a strong advantage
- Support the rollout and implementation of the ‘technology and systems project’ led by an external consultant.
- Act as a reliable internal coordinator to ensure that technology-related projects move forward in an organized and timely manner.
SKILLS AND QUALIFICATIONS
This position is intended for a candidate who has recently completed their degree and is seeking their first or second professional role. As a prerequisite, the candidate should align with the values of M² and be driven by its mission, in addition to possessing the following qualifications:
- A bachelor’s degree
- Excellent written and verbal English skills
- Experience using project management tools such as Monday.com and CRM systems such as Salesforce – an advantage
- A proactive attitude, willingness to learn, and commitment to professional excellence and teamwork
POSITION DETAILS
- This is a full-time position starting in July 2026 with standard working hours of 9:00-17:00 from Sunday to Thursday.
- This is a 6-month maternity leave cover position, with the possibility of becoming permanent based on organizational needs and fit.
- The office policy for M² is that the Jerusalem-based team members are present in the office in Talpiot, Jerusalem, 5 days a week.
- The gross salary for this position is 12,000 per month.